Description
We are seeking a Staff Platform Manager, Loyalty Platform Lead to own the platform strategy and vision for enabling internal and partner teams to offer new loyalty and membership offers for guests and hosts across the world.
The Platform team plays the role of conductor, bringing together engineers, designers, and partnerships to build great product experiences. As a Staff Platform Manager, Loyalty Platform Lead, you will own outcomes across foundation, growth, and empowerment, setting the vision and strategy, defining the Platform roadmap, and driving execution.
Key responsibilities include:
- Owning the Loyalty & Incentives platform domain strategy, roadmap, and operating model
- Leading platform strategy for gift card capabilities
- Monitoring B2B2C platform performance for membership and loyalty campaigns
- Driving platform due diligence and integration strategy for loyalty and membership partners
- Partnering across Engineering, Design, Product Marketing, Partnerships, Compliance, Operations, Data, and marketplace business teams
Requirements:
- Minimum 9-17 years of product management experience specializing in loyalty or incentive platforms
- Proven track record building enterprise-level or B2B2C platforms for extensive consumer-facing businesses
- Deep experience defining partner integration strategies and operating models
- Global and multi-market experience across geographies, currencies, and regulatory environments
- Ability to articulate a clear, compelling vision and strategy and rally cross-functional teams around it
Preferred qualifications:
- Technical background in multi-currency incentives processing & loyalty operations
- Experience scaling loyalty programs internationally
- Experience managing developer-facing platforms and API-based solutions
- Experience with payments and risk losses
- Experience at a consumer marketplace or two-sided platform with both B2B and B2C surfaces
We offer a competitive salary range of ₹5,600,000-₹8,000,000 INR, as well as benefits, Employee Travel Credits, and eligibility for bonus or incentives, and one or more equity programs.