Description
We are seeking a highly skilled Senior IT Infrastructure Engineer to join our team in a fast-paced enterprise manufacturing environment. The ideal candidate will possess extensive IT experience, advanced diagnostic and troubleshooting skills, and a deep acumen for server hardware functionality.
In this critical role, you will manage multiple high-impact responsibilities, from delivering scalable server designs and automation scripting to providing global L3 server hardware support and conducting root cause forensic analysis. You will take the lead on FMEA testing, standards documentation, global server firmware management, server hardware automation, and rigorous server and component testing.
**Key Responsibilities:"
- Provide Global L3 hardware support and conduct in-depth root cause forensic analysis for complex server issues.
- Serve as the global SME for OOB management, i.e., HPE iLO and HPE OneView.
- Act as the Automation Lead, driving scripting initiatives and automated server configurations to streamline operations.
- Oversee firmware updates, firmware update methodologies, and firmware version management across our entire global server fleet.
- Deliver robust server designs, lead FMEA testing, and manage server and component testing.
- Create and maintain comprehensive standards documentation and user documentation for OOB management.
- Mentor and guide other team members, fostering a culture of technical excellence.
**Qualifications:"
- At least 10 years of experience in IT, with a minimum of 5 years working at an enterprise level.
- Bachelor's degree or work experience equivalent.
- In-depth knowledge of x86 server hardware, specifically CPU architecture, bus architecture, and expansion cards.
- Expert-level knowledge of out-of-band (OOB) server management systems (e.g., iLO, DRAC) and hardware management systems (e.g., HPE OneView, HPE COM).
- Extensive experience with Windows and LINUX server operating systems.
- Strong knowledge of TCP/IP, including DNS, DHCP, broadcast domains, and routing protocols.
- Proficiency in scripting languages (PowerShell, Python, Ansible).
- Experience with CI/CD development, automated server builds, and REST API integrations.
- Advanced diagnostic and troubleshooting skills.
- Hands-on experience with enterprise monitoring systems such as Netcool and Dynatrace.
- Deep understanding of enterprise firmware installation methodologies and best practices.
**Desired Skills & Bonus Qualifications:"
- Knowledge of MS Active Directory and MS Azure.
- Familiarity with storage systems, networking, data center facilities, and overall systems architecture.
- Basic knowledge of cloud computing.
- Performance tuning expertise.
- Knowledge of SNMP, SMTP, and MFA (Multi-Factor Authentication) methodologies.
- Experience with SSL certificate management.
- Experience with IT Ticketing and workflow systems (e.g., BMC, ServiceNow).
- Internal certification testing methods.
- Server test lab management.
- Experience with server decommissioning and enterprise license management.
- Vendor management experience.
We offer a wide range of benefits, including immediate medical, dental, vision, and prescription drug coverage, flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care, and more.
This position ranges from salary grade 6-8 and ranges from $85,400-$192,900.
Visa sponsorship is not available for this position.
Relocation assistance not provided for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.