Collector (Temporary)

We are seeking a highly motivated Telephone Collections Executive for a temporary cover. The ideal candidate will be responsible for executing assigned collections strategies, managing a portfolio of clients through telephone calls. This role requires a high level of negotiation, persuasion, and analytical skills to handle objections and payment clarifications.

Key responsibilities include:

• Executing established collections strategies on a daily basis.
• Making and receiving customer calls to manage monthly payment due dates and resolve credit-related inquiries.
• Accurately and promptly recording all interactions and actions in the system.
• Handling objections skillfully, demonstrating a high level of negotiation and persuasion.
• Identifying and managing payment clarification cases, ensuring alignment with internal processes.
• Analysing data to improve the effectiveness of collections and proactively solving problems.