Assistant Business Manager

As an Assistant Business Manager at Charlotte Tilbury Beauty, you will act as the ultimate brand ambassador in Travel Retail, leading and engaging your team with the unique Tilbury vision.

You will drive financial results in store to meet and exceed targets and key performance indicators, support the Business Manager in determining individual and team sales targets, and demonstrate entrepreneurial spirit.

Key responsibilities include:

• Leading by example to promote exceptional customer service and creating a customer experience
• Coaching and giving feedback to the team to ensure Charlotte Tilbury standards are achieved
• Implementing individual and team development plans, conducting regular reviews, and encouraging two-way feedback and coaching
• Creating a positive and cooperative team culture in store
• Proposing plans, events, and activities to unlock commercial success
• Maintaining impeccable visual merchandising, counter cleanliness, and hygiene standards
• Executing flawless grooming standards

Requirements:

• Retail management experience
• Genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience

Benefits:

• Structured induction programme – Charlotte’s Magic Academy
• Structured career development
• Exclusive launches of new products
• Access to Tilbury Treats, our rewards platform
• Life assurance, birthdays off work, team sales incentives, and more