Dual Service Operative

We are seeking a Dual Service Operative to join our team at Viking Shopping Centre in Jarrow. As a Dual Service Operative, you will play a crucial role in maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre.

The successful candidate will be responsible for:

• Ensuring the cleaning standards within the Centre are of the highest, thereby delivering a clean and safe environment for all visitors
• Ensuring efficient recycling and waste management is carried out
• Maintaining welfare facilities in good condition
• Liaising with all colleagues to ensure the smooth and efficient running of the Centre
• Cleaning car parks with mechanical sweeper and manually brushing edges and gutters
• Carrying out daily inspections of site streets, car parks, service roads/areas, and public access areas
• Ensuring all Health & Safety checks are carried out as requested by Facilities Manager & Centre Manager
• Communicating and delivering Health and Safety practices and regulations to company/centre specifications
• Preventing, detecting, and investigating disturbances, offences on site, signs of intrusion, and ensuring security of doors and gates
• Accurately reporting all incidents & accidents, writing reports of daily activities and irregularities
• Monitoring and operating CCTV cameras, including viewing and downloading recorded footage
• Dealing with individuals who act in an anti-social manner, escorting individuals from the Centre/site
• Responding to emergency situations as they arise, liaising with emergency services
• Ensuring all contractors have a valid permit to work
• Performing reception duties, including answering telephone calls and taking messages
• Testing fire alarm systems and dealing promptly with alarm activations
• Dealing with spillages or litter within the mall and common areas
• Taking responsibility for your own and others' health and safety

As a Dual Service Operative, you will be required to work 40 hours per week, 5 days from 7 on rota working days and nights on rota. The pay rate is £13.25 per hour.

We offer a range of benefits, including:

• 24/7 GP access for you and your immediate family
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app