Description
Job Description:
About Flexport: The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Empowering our global workforce to power the future of trade. The opportunity: Our People Operations team is the backbone of Flexport's employee experience, ensuring every team member feels supported and empowered. As a People Operations Coordinator at our Lewisville Fulfillment Center, you'll be a key point of contact for our on-site workforce, working closely with employees, managers, and the broader People team. You'll directly contribute to a seamless employee journey, from onboarding to daily support, managing critical HR processes like timekeeping and general inquiries. This role offers a unique opportunity to shape the day-to-day experience of our operational teams, solving challenges with empathy and precision in a dynamic, rapidly growing environment.
You will:
- Provide essential Tier 1 support for all people-related inquiries at the Lewisville Fulfillment Center, ensuring timely and accurate resolution.
- Manage and process employee lifecycle events, including onboarding, training logistics, and offboarding procedures.
- Administer time and attendance records, processing timesheet adjustments using physical timeclocks and HRIS software.
- Maintain accurate employee data and ensure compliance with all internal policies and external regulations.
- Collaborate with People Partners and other HR specialists to escalate complex issues and improve operational workflows.
You should have:
- 1+ year of experience in a People Operations, HR Coordinator, or similar administrative support role.
- The ability to work a Front Half schedule (Sun-Wed 10:30am-8:30pm)
- Proficiency with HRIS systems and timekeeping software.
- Demonstrated ability to manage high-volume inquiries with strong attention to detail and accuracy.
- Excellent communication and interpersonal skills, with a proven ability to build trust and rapport.
- A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
You will get:
- A global role in a company that's transforming a trillion-dollar industry.
- Opportunities for career growth and professional development in a fast-paced environment.
- A supportive team culture that values collaboration, innovation, and direct feedback.
- Competitive compensation, comprehensive benefits, and a commitment to work-life balance.