Description
We are seeking a Solutions Consultant to help Figma rapidly move up market and drive deals within large, complex enterprise companies. As a Solutions Consultant, you will serve as a technical and customer-facing resource, responsible for defining processes and programs that enhance scalability and represent Figma from a technical standpoint.
Your key responsibilities will include: Painting the vision of the Figma Platform and guiding customers in realizing the value through discovery, product demonstrations, and presentations. Supporting the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales). Leading the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity, and enterprise questions. Collaborating with Product and Support to identify opportunities for enhancing account security through new product features and influencing the product roadmap. Collaborating with amazing Figmates to hone your craft and execute daily.
We are looking for fantastic life-long learners who can operate with autonomy. If you have: Excellent communication skills to a variety of audiences with written and spoken fluency in Portuguese, Spanish, and English. 4+ years of sales engineering or solution consulting experience in a SaaS organization. Demonstrated ability to adapt to new technologies and learn quickly. Ability to prioritize competing demands from customers and balance their needs against those of the business. Experience guiding developers on how to integrate SaaS product APIs into their technology stacks.
While not required, it's an added plus if you also have: Experience using or working with Figma, or other UX/UI experience. You embody our values and can thrive in a constantly evolving and growing environment. Consistent track record of adapting to new technologies and learning quickly. Front-end development and developer lifecycle experience.
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.