Senior Manager, Renewals (EMEA)

We are seeking a Senior Manager, EMEA Renewals to lead and scale our renewals business across the region. This role is responsible for driving predictable recurring revenue, maximizing retention, and building a high-performing renewals team that partners closely with Sales, Deal Strategy/Deal Desk, and Finance.

The impact you will have:

• Leadership & Strategy: Build, lead, and develop a team of Renewals Managers across EMEA, define and execute the regional renewals strategy aligned with global GTM priorities, establish scalable processes, playbooks, and operational rigor for renewals, drive a culture of accountability, customer-centricity, and operational excellence.

• Revenue Ownership: Own EMEA Renewals Bookings, Renewal Rate, On-Time Metrics, forecast accuracy, and renewal pipeline health, identify risks early and implement mitigation strategies to reduce churn, partner with Sales and Field Engineering to drive expansions and upsell opportunities at renewal, lead executive-level renewal negotiations for strategic accounts where required.

• Cross-Functional Collaboration: Work closely with Sales on territory and account strategy and forecasting, Deal Desk / Deal Strategy & Pricing / Finance on pricing, terms, and approvals, and Strategy & Operations on forecasting, strategy and field communications and alignment, influence and contribute to global renewals programs.

• Operational Excellence: Lead with an AI-first mindset, drive accurate weekly/monthly forecasting and reporting for EMEA, optimize renewal processes using data, automation, and tooling (SFDC, AI, Automation etc), monitor key KPIs and continuously improve performance across EMEA, ensure compliance with contract terms and renewal policies.

What we look for:

• Extensive experience in SaaS/PaaS and/or Consumption Led businesses, with significant exposure to renewals, sales, or customer success.

• Proven track record of people management and experience leading regional or distributed teams.

• Strong experience in complex, enterprise deal cycles.

• Excellent forecasting and pipeline management skills.

• Ability to influence cross-functional stakeholders at all levels.

• Experience in data, AI, or cloud platforms.

• Familiarity with consumption-based or usage-based pricing models.

• Experience operating in EMEA markets (multi-country, multi-language environments).

• Strong analytical mindset with comfort using data to drive decisions.