Federal Government Sales Analyst

Our Marketing, Sales & Service organisation advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. We're looking for a Federal Government Sales Analyst to play a crucial role in supporting the development, implementation, and maintenance of the General Services Administration (GSA) contract and federal government sales initiatives.

This position involves a blend of contract administration, order processing, IT systems expertise, and customer relationship management, ensuring compliance with federal requirements and contributing to sales and customer satisfaction objectives.

Key responsibilities include:

• Providing comprehensive support for the development and implementation of GSA contracts, including reviewing and communicating vehicle specifications and model year changes relevant to contract requirements.
• Preparing spreadsheets for assigned line items and accurately entering specifications and pricing into federal government systems.
• Creating vehicle abstracts within the Federal Order Management System (FOMS).
• Supporting the development and maintenance of law enforcement option packages and other contract requirements as outlined by GSA.

• Processing federal government orders and facilitating their review and release within the CONCEPS system.
• Processing and tracking 'field diverts' for mis-shipped or mis-delivered vehicles.

• Serving as the primary IT subject matter expert for the federal team.
• Leading projects focused on integrating IT processes and reporting functionalities.
• Recommending and advocating for IT enhancements within the Federal Order Management System (FOMS).

• Supporting GSA reporting requirements.

• Achieving calendar year sales objectives and model year market share objectives within the federal government industry.
• Responding to internal and external customer inquiries (phone and email) within 48 hours.
• Supporting customer meetings and events, such as Advance Product Meetings, GSA meetings, federal government conferences, and First Article Tests.

• Attending and actively participating in team meetings.
• Providing support for the development of the annual federal government sales brochure.
• Helping identify process improvements and best practices for the Federal Government Team.
• Developing and maintaining professional working relationships with colleagues and external partners.
• Performing special projects and assignments as directed.