Insurance Underwriting Specialist

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Insurance Underwriting Specialist.

Principal responsibilities:

• Perform underwriting assessment on both medical/non-medical cases and monitor the underwriting process to complete within the turnaround time in an accurate and effective manner.
• Review the completeness and validity of documents submitted by clients.
• Examine client information and underwrite policies accurately in accordance with established insurance operational guidelines and procedures.
• Exercise sound decision-making to evaluate client risk profiles and determine eligibility for insurance coverage.
• Proactively follow up with branch sales managers to ensure the completeness of client policy information.
• Execute and comply with relevant internal control standards and group compliance policies.
• Liaise with team leads to identify areas of improvement.

Participates in various projects assigned and drive a satisfactory result.

Carry out insurance policy administration tasks, including handling case referrals, complaint cases, and high-risk case reviews and investigations, assist for overall effective control monitoring in UW Ops.

Requirements:

• At least 2 years of underwriting experiences and solid experience in backend insurance operations or underwriting process.
• Excellent verbal and written communication skills and interpersonal skills in Chinese and English.
• Competency in Microsoft applications including Word, Excel, Outlook, PPT.
• Capability of workflow and procedure writer.
• Strong self-motivation and ability to work under pressure and strong job commitment.
• Good analytical skills, together with the ability to support decisions with sound reasoning.
• Problem-solving skills with the ability to work independently and to the highest level of accuracy and accountability.
• Ability to organise work independently and as part of a team.
• Ability to work under pressure, both autonomously and within.
• Strong decision-making, negotiation, and consultative skills.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.