QA Automation Engineer

About the Role

As a QA Automation Engineer at Dialpad, you will be a hands-on contributor responsible for automation execution and quality ownership of specific features/modules, leveraging modern tools and AI-assisted development to improve speed and coverage.

Responsibilities

• Build, execute, and maintain UI and API automated tests (Playwright/Selenium, Java/Python)
• Perform end-to-end and regression testing, ensuring release readiness
• Own QA for assigned modules, including:
• Test planning and design
• Automation coverage and execution
• Regression sign-off
• Achieve ~70–80% automation coverage with stable, reliable test suites
• Analyze failures, identify defects, and provide clear root cause insights
• Use AI tools (Copilot, Cursor, Gemini, etc.) to generate tests, debug, and improve coverage
• Validate AI/LLM-driven features (prompt/response accuracy)
• Collaborate with engineering on debugging and fix verification
• Contribute to CI/CD pipelines (GitHub Actions)

Requirements

• 5–8 years in QA / Test Automation
• Strong experience in Java or Python + Playwright/Selenium
• Solid understanding of UI, API, functional, and regression testing
• Experience with REST APIs, Postman, and CI/CD pipelines
• Exposure to AI-assisted coding tools (or willingness to learn)
• Strong debugging, analytical, and communication skills

Nice to Have

• Experience with VoIP, contact center, or communication platforms
• Exposure to performance or reliability testing

Tech Stack

• Languages: Java, Python
• Automation: Selenium, Playwright, TestNG, BDD
• API Testing: REST Assured, Postman
• CI/CD: GitHub Actions (GHA)
• Dev Tools: Git, GitHub, Jira

Benefits

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth
• Cutting-edge AI tools
• Robust training program