Description
Ford Motor Company is seeking a Frontend and UI Developer to join the Connected Vehicle Division in support of the Telemetry and Observability Platform (TOP). In this role, you will build and maintain production-grade interfaces for three distinct user populations , dealer service technicians, validation and verification (V&V) engineers, and manufacturing quality teams , each with distinct workflow demands, device environments, and data visualization requirements driven by AI-generated diagnostics and real-time vehicle telemetry.
At Ford Motor Company, we believe freedom of movement drives human progress. As vehicles become software-defined, intelligent, and connected, our ability to compete depends on a fundamental shift: moving from reactive diagnostics to proactive observability.
We are building state-of-the-art AI-powered Embedded Vehicle Diagnostics capabilities that combine vehicle signals, diagnostics, logs, engineering knowledge, service procedures, and intelligent reasoning to improve case quality, accelerate fault isolation, guide next-best actions, and support scalable human-in-the-loop escalation.
This initiative sits at the intersection of embedded systems, cloud services, diagnostics, observability, and AI/ML engineering.
CORE RESPONSIBILITIES
- Design and develop optimized interfaces for Ford dealer service technicians, surfacing AI-generated triage recommendations, repair order history, OTA (Over-the-Air) campaign status, and fleet-level fault patterns in a workflow-aligned UI
- Build data-dense desktop interfaces for Ford V&V (Validation and Verification) engineers, supporting diagnostic data exploration, telemetry visualization, and AI engine output review
- Develop real-time wall-mounted dashboard interfaces for Ford manufacturing quality teams, optimized for high-visibility display environments with live data refresh requirements
- Integrate all UI components against TOP platform backend APIs and AI engine response structures, collaborating closely with the Cloud Backend and Services Engineer on API contract definition
- Implement responsive, accessible design standards across all user populations, accounting for varying device types, screen sizes, and operating conditions
- Maintain and evolve Ford's TOP platform design system, ensuring visual consistency and component reusability across all interface surfaces
- Participate in user research and usability testing sessions with dealer technicians, V&V engineers, and manufacturing team members, translating findings into iterative UI improvements
- Implement frontend observability including error tracking, performance monitoring, and user interaction telemetry
- Collaborate with the QA and UAT Engineer to define and execute frontend acceptance testing, ensuring UI components meet defined acceptance criteria before deployment
- Maintain frontend build and deployment pipelines within Ford's GCP environment and GitHub organization
Qualifications
- 4 or more years of professional frontend development experience building production web applications
- 4 or more years of working experience in React or equivalent modern JavaScript framework, with strong component architecture skills
- Demonstrated experience building tablet-first or mobile-first web interfaces for non-consumer professional environments
- Experience consuming REST and GraphQL APIs and translating structured AI or data service responses into clear, actionable UI presentations
- Strong CSS skills including responsive layout, design system implementation, and accessibility standards (WCAG 2.1 AA minimum)
- Experience with frontend testing frameworks and a genuine commitment to testable, maintainable component code
- Ability to work directly with end users in field research or usability testing contexts, not just from written requirements
- Familiarity with frontend build tooling including Webpack or Vite, and deployment via GCP hosting services such as Firebase Hosting or Cloud CDN (Content Delivery Network)
NICE TO HAVE
- Experience building interfaces for industrial, manufacturing, or field service environments where users have limited screen time and high task urgency
- Data visualization experience using D3.js, Recharts, or equivalent libraries for telemetry or diagnostic data display
- Experience integrating real-time data streams into frontend applications using WebSocket or Server-Sent Events
- Familiarity with Grafana or Dynatrace dashboard concepts, particularly for real-time display environments
- Exposure to automotive dealer workflows or vehicle diagnostic tooling