Key Account Manager Retail

As a Key Account Manager Retail, you will be responsible for achieving annual and long-term goals in terms of volume, profit, sales share, and brand value with one of our retail customers.

By optimally managing your customer relationships, you will build a strong brand and growing returns.

Responsibilities

• Manage customer relationships: You will be the primary point of contact for your customer, negotiating annual cooperation agreements, introducing new products, and promotional planning.
• Build trust with your customer to create a growth plan and help achieve agreed-upon goals.
• Manage internal stakeholders: Ensure smooth internal processes linked to achieving customer goals.
• Collaborate with internal stakeholders (account managers, trade marketers, administration, logistics, finance) to guarantee progress.
• Report to brand owners: Translate initiatives and results, show growth generation, and how it was achieved.

Requirements

• Master's degree, preferably in economics.
• First successful work experience (at least 2 years) with regular customer contact.
• Fluent in Dutch and French, with good knowledge of English.
• Natural commercial flair and ability to spot opportunities.
• Strong communication, enthusiasm, and persuasion skills towards internal and external stakeholders.
• Analytical skills.