Description
In compliance with applicable laws, HSBC is committed to employing only those who are authorised to work in the US. Our purpose is to open up a world of opportunity by using our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our customers.
The Risk & Compliance (R&C) Performance & Delivery (P&D) function supports the US Chief Risk Officer and US Chief Compliance Officer on a broad array of activities required to run an efficient and effective R&C function. Focus areas include People strategy and performance management, Cost Management, Strategy and Planning, Oversight of Chief Administration Office (CAO), Chief Control Office (CCO) and Transformation and other services being provided by US Regional COO, Organisational design, discreet and non-transformation/strategic projects, facilitate strategic decisions and mediate across Senior stakeholders within Global Business (GB), Global Functions (GF); US COO and US Chief Information Office (CIO), mitigating risks and issues as they arise; and Communications.
The Project Manager will operate within the US R&C P&D function, driving the execution of strategic initiatives, enhancing operating effectiveness, and ensuring alignment between global R&C priorities and US regulatory and business requirements. This role sits at the centre of cross-functional delivery, partnering with R&C sub-functions, the HNAH COO organisation, and global stakeholders to design, mobilise, and execute high-impact initiatives.
Key Responsibilities:
- Shape and lead projects from initiation through deployment, developing problem statements, business cases, plans/schedules and milestones, and measurable outcomes
- Manage scope, dependencies, issues and risks. Projects can be R&C-specific or broader US/Group initiatives that impact the US R&C function and operating model
- Regularly present project progress to Leadership clearly and concisely highlighting issues, risks and mitigating actions for awareness and escalation
- Cultivate strong working relationships with the R&C Leadership Team, senior stakeholders at the Group level, and external partners
- Oversee internal controls and services provided by the US CCO function: risk, control assessment, and issues management, including liaison with stakeholders to define required actions, and to provide oversight on progress
- Oversee and manage internal governance and program frameworks (committees/meetings, actions and submissions) – and support delivery of internal governance
- Design standardised templates and lead targeted and structured discovery interviews with SMEs to document existing processes, hand-offs, and outputs. Analyse processes to identify any opportunities for optimisation or re-engineering
Qualifications:
- 10- 15 years of experience in project/program management within Risk, Compliance, or a related control function. Management consultancy experience is also a plus
- Solid experience in independently managing and delivering content-focused projects that cover a broad range of risk or operational processes working across different levels of the organisation
- Demonstrated leader with an ownership mindset focused on outcomes and accountability. Sound judgement in navigating risk, regulatory, and business considerations
- Collaborative approach with the ability to bridge global and local requirements.; as well as resilience and adaptability in evolving regulatory and organisational contexts
- Track-record in working/collaborating with senior stakeholders to deliver positive outcomes. Strong knowledge of transformation / change frameworks and performance improvement methodologies
- Exceptional communication skills with the seniority required to interface directly with the US CRO, CCO, and Global R&C Leadership. Proven ability to articulate complex issues clearly and concisely, present compelling arguments and insight to management to support business decisions
- Ability to distil data into clear narratives, themes, and issues while navigating complexity/ambiguity and unstructured information
- High proficiency in use of technologies and strong presentation skills and proficiency in MS Powerpoint, MS Excel, and other MS Office tools and AI-based productivity tools
- Clear record of managing and delivering high number of competing tasks/workstreams in a fast-paced environment
- Sound understanding of Risk and Compliance functions, risk taxonomy, risk management frameworks, and key processes and its role as a 2nd line function in both enabling the business and fulfilling the firm’s risk management responsibilities. Experienced in the unique requirements of the US banking market and regulatory landscape preferred
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift programme, and a comprehensive programme of immersive Sustainability and Climate Change Initiatives.