Heat Pump Lead

Fuse Energy is seeking an experienced Heat Pump Lead to head its domestic heat pump installation engineering operations in the UK. The successful candidate will play a pivotal role in scaling the company's heat pump installation capability, managing the engineering team structure, and ensuring the highest standards of service delivery.

Responsibilities:

• Lead and manage UK heat pump installation operations, supervising junior and senior field engineers.
• Act as primary technical authority for domestic heat pump installs, handling complex technical escalations and ensuring field engineering decisions are robust and compliant.
• Design and size heating systems, including heat loss calculations and selecting heat pumps, pipework, radiators, and hot water cylinders for each property.
• Establish and refine quality assurance frameworks, review processes, and field audits to maintain high installation quality.
• Manage onboarding, training, and monitoring programs to ensure installing fleet is highly qualified and compliant.
• Oversee installations and commissioning in line with manufacturer specifications, ensuring compliance with UK regulations, MCS standards, and health and safety policies.
• Coordinate electrical scope of each install with qualified electricians, ensuring electrical work is properly certified.
• Collaborate cross-functionally to support development and rollout of next-generation hardware and product specifications.
• Own heat pump accreditation strategy, maintaining MCS compliance and developing processes, documentation, and training for approved installer network.
• Foster a culture of technical excellence and safety across the engineering division.

Requirements:

• Proven experience installing, commissioning, and troubleshooting domestic air-source heat pump systems.
• Strong understanding of plumbing and heating systems, with ability to perform heat loss calculations and design low-temperature heating systems.
• NVQ Level 2 or 3 in Plumbing and Domestic Heating, G3 unvented cylinder qualification, and Water Regulations certification.
• Ability to coordinate electrical scope with qualified electricians and ensure proper EIC certification.
• Comprehensive knowledge of UK heating and water regulations, health and safety protocols, and MCS compliance.
• Exceptional leadership and communication skills, with ability to mentor engineers and maintain high performance under tight timelines.
• Full UK driving license.

Benefits:

• Competitive base salary with performance-related bonuses.
• Meaningful equity options in a fast-growing energy company.
• Full-time, stable employment in a rapidly growing sector.
• Company vehicle, fuel expenses, and top-tier tools/equipment provided.
• Opportunities for professional development and additional advanced certifications.
• Chance to work alongside a world-class team building the future of the global energy grid.