Reporting Agent in User Quality

Our users trust bunq to keep their money safe. That means spotting, reporting, and preventing bad actors before they can do harm. Your challenge in this mission is to strengthen our reporting operations, and ensure that we meet local laws and regulations , helping us keep Making Life Easy for our users.

As our Reporting Agent in User Quality, you will take ownership of protecting our users by making sure suspicious activity is flagged and reported in line with legal and regulatory requirements. Your mission is to:

• Ensure compliance by reporting suspicious activity to the appropriate FIUs and implementing country-specific financial crime reporting requirements.
• Establish clear procedures and continuously improve reporting processes through gap analysis and automation to enhance scalability, accuracy, and regulatory alignment.
• Monitor reporting performance using analytics tools like Retool, Looker, and GSheets, while managing all open CAP items within required deadlines.

Requirements:

• Familiar with AML, EDD, and financial crime reporting requirements , through work or studies.
• Skilled in investigation, problem solving, and critical thinking, with a strong sense of ethics in line with responsible banking.
• Data-driven and detail-oriented, with experience using reporting or analytics tools.
• A solution-based thinker who keeps the user’s trust front and center.
• An effective and quick communicator in English and French.

We offer:

• The space and tools you need to succeed.
• Great, international colleagues who share your mindset.
• The opportunity to make a lasting impact by working on complex & exciting challenges.
• A remote setup: after 3 weeks onboarding in our AMS office, work 2 weeks a quarter in AMS – the rest of the time you can work in France.
• Support for growth with bunq Academy and a €1500 annual learning budget.
• Travel expenses covered for AMS visits.
• A MacBook so you can work effectively.
• A monthly contribution to your phone and internet bills.
• Frequent epic events, including an annual bunq weekend away.