Payroll Analyst II

Job Title: Payroll Analyst II

We are seeking a talented and results-driven Payroll Analyst II to join our team in Mexico City. As a Payroll Analyst II, you will be responsible for supporting multi-state US biweekly payroll processing using Workday. You will serve as backup support for Americas payroll processing and collaborate with the other US Payroll team members to complete biweekly audits ensuring all transactions are processed and reported timely and accurately.

Responsibilities:

• Support multi-state US biweekly payroll processing using Workday.
• Serve as backup support for Americas payroll processing.
• Knowledge of federal, state and local legislation related to payroll and garnishments.
• Follow standard processes and controls to ensure continuous compliance.
• Effectively collaborate with the other US Payroll team members to complete biweekly audits ensuring all transactions are processed and reported timely and accurately.
• Monitor the report of inactive employees on a daily basis to process off cycles as necessary, ensuring compliance with state final pay requirements.
• Maintain relationships with key stakeholders and provide support and input when required.
• Deliver excellent employee experience in relation to ServiceNow queries within established SLAs.
• Understand employment tax requirements relating to compensation and benefits.
• Help maintain documentation of all payroll SOPs ensuring consistent and accurate processes.
• Assist with annual preparation of W2s.
• Adhere to all legal and internal deadlines.

Qualifications:

• 3+ years of experience processing payroll for the US.
• Previous Workday Payroll processing experience.
• Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act.
• Discipline and ability to meet tight deadlines, and prioritize competing workloads.
• Very strong analytical and problem-solving skills while keeping customer experience top of mind.
• Strong verbal and written communication skills in English (Advanced or Bilingual).

Preferred Qualifications:

• CPP or FPC Certification preferred.
• Experience processing payroll for Canada, Mexico or Colombia is a plus.
• Previous Equity Processing experience preferred.

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.