Director, Product Management

Join Twilio as a Director of Product Management on the Phone Numbers team.

This position is needed to develop and deliver on the vision, strategy, and roadmap for Twilio's phone numbers products.

Responsibilities:

• Develop and drive the strategy and roadmap of Twilio's phone number products, taking into account Twilio's global growth strategy, regulatory needs, and scalable operations that make customers successful on Twilio
• Collaborate cross-functionally with GTM, Legal, and the rest of Communications Product teams to ensure alignment on the best strategic direction and market opportunities
• Launch innovative phone number products from the infrastructure layer up and lead critical new initiatives for Twilio that open up new markets
• Be the voice of the customer in every conversation and decision, and ensure building world-class products that customers love and value
• Manage a global team of product managers and mentor them to succeed in building and executing the vision

Qualifications:

• Minimum of 10+ years of Product Management or related experience building customer-facing cloud products for businesses (B2B) or developers
• Experience growing a team of product managers
• Experience with highly technical, multi-workstream product launches; distributed systems experience a plus
• Ability to translate between technical details, customer problems, and business impact of the team's work
• Strong communication skills, with ability to pitch to leadership teams and develop specs with partners
• Organized and comfortable working with exec-level stakeholders and driving deep customer relationships
• Ability to build highly leveraged products that can be used as the cornerstone for customers and internal teams alike
• BS in Computer Science, Engineering, or equivalent practical experience

Desired:

• Experience building products/services related to APIs, developer experience
• Experience working with telecommunications or other regulated ecosystems

Location: This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel: Occasional travel may be required to participate in project or team in-person meetings.

What We Offer: Competitive pay, generous time off, parental and wellness leave, healthcare, retirement savings program, and more.

Compensation: Estimated pay ranges vary by location:

• $227,840.00-$248,800.00 (Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, Washington D.C.)
• $241,200.00-$301,500.00 (New York, New Jersey, Washington State, California outside of San Francisco Bay area)
• $268,000.00-$335,000.00 (San Francisco Bay area, California)