Description
We are seeking a Global Senior eCommerce Manager to play a pivotal role in driving the commercial success and digital performance of CT.com.
The successful candidate will be responsible for optimising the strategic trading and promotional calendar through a deep understanding of the consumer, commercial performance, stock position, and site experience to maximise conversion, revenue, and profitability.
Key responsibilities include:
- Team management: supporting the day-to-day leadership of an ambitious and skilled team, ensuring executional excellence while identifying development opportunities and securing the tools required to drive professional growth
- Trading and commercial strategy: working closely with the Head of eCommerce to align strategic priorities, commercial targets, and performance goals
- Forecasting, stock, and operational readiness: supporting global demand and sales forecasting in partnership with Supply Chain, Finance, and key eCommerce colleagues
- Site optimisation and digital experience: acting as the primary eCommerce contact for Tech Product Managers, providing clear scope and briefs for new requirements while distilling commercial priorities, constraints, and best practice
The ideal candidate will have strong commercial acumen with an understanding of trading levers, forecasting, stock risk, profitability, and customer journey optimisation. They will also have excellent organisational, analytical, and problem-solving capabilities, as well as strong technical literacy and proficiency in analytics tools and reporting dashboards.
In return, we offer a competitive salary, a hybrid working model with flexibility, 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday, inclusive parental leave policy, financial security and planning with our pension and life assurance for all, wellness and social benefits, and a generous product discount and gifting.