AV Events Manager

Job Description

The AV Events Team at Stripe is tasked with delivering best-in-class internal events and post-production support globally. We're looking for a seasoned leader to take our Audio Visual (AV) Events team to the next level.

Responsibilities

• Be proactive and knowledgeable about relevant technologies and products, and provide an ongoing forward-looking roadmap for our next 2-3 years' solutions
• Drive consistent A/V capabilities for produced and broadcast events, through the creation and distribution of best practices, procedures, and services
• Maintain a high bar for internal events
• Create an atmosphere that fosters high performance and collaboration within the organization
• Develop strong customer relationships, cross-functional and internal Corporate Technology relationships
• Continuously manage customer expectations with regular communications and updates on events, technology strategy, and performance concerns
• Lead, grow, and mentor skilled AV producers, operators, and broadcast engineers
• Set clear goals and directions, and provide regular feedback on team members' performance
• Travel to our offices as needed

Requirements

• 5+ years of relevant experience leading a Global AV Events or Production Team
• Prior experience delivering technical solutions in high-growth environments
• Ability to create necessary documentation, knowledge bases, and run books to enhance the execution of the service
• Experience and comfort interacting with executives and senior leaders
• Working consistently and effectively in a collaborative environment
• Strong problem-solving skills
• A healthy skepticism for the status quo and an unwillingness to settle
• Experience being a catalyst for positive change in a global organization
• Experience empowering the team and leading with empathy and integrity
• Precise communication skills, both written and verbal