Description
At Twilio, we're shaping the future of communications from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Join the team as our next Backend Software Engineer on Twilio Segment CDP engineering team. You will collaborate closely with product management, architecture, and other engineering teams to design APIs, identify performance bottlenecks, and data models, and drive system-level improvements that enhance both developer velocity and customer experience.
Responsibilities
In this role, you'll:
- Design and build robust, scalable backend systems and APIs across Segment's data platform.
- Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
- Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
- Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
- Participate in an on-call rotation for our managed services
Qualifications
Required:
- 2+ years experience writing production-grade code in a modern programming language
- Experience programming in one or more of the following: Go, Java, Python, or similar languages
- Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS).
- Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
- Have experience with large scale async processing systems
- Experience shipping services (products) following CI/CD development paradigm.
- Good grasp of software engineering and how to build a system in scalable and extensive manner;
- Excellent written and verbal technical communication skills to convey complex technical concepts effectively.
- Comfortable asking questions and taking initiative to solve problems where it is often necessary to 'draw the owl'
- Leverage best-in-class development productivity practices including AI tooling.
Desired:
- Experience working with event streaming technologies (Kafka, Pulsar, or similar).
- Familiarity with database technologies like PostgreSQL and DynamoDB.
- Exposure to observability tools such as Prometheus, Grafana, or Datadog.
- Experience working in a geographically distributed team.
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Compensation
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. - $116,960.00 to $146,200.00.
Benefits
All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.