Description
We are looking for a Welcome Agent to join our dynamic team at Lille-Europe terminal. As the face of Eurostar, you will provide exceptional customer experience, assist with various commercial and sanitary operations, and manage terminal spaces.
Responsibilities:
- Provide excellent customer service, anticipating and addressing their needs
- Manage groups, people with reduced mobility, and minors according to our procedures and regulations
- Ensure quality service, adhering to safety and security guidelines
Requirements:
- Strong sense of service and responsibility
- Dynamic and proactive approach
- Good presentation and communication skills
- Fluent English (B1 level equivalent)
- Computer literacy
- Stress resistance and resilience in challenging situations
- Customer service experience
- Team-oriented mindset
Benefits:
- Annual base salary: €26,442.68
- Daily allowance for worked days
- Additional allowance for working on Monday morning, Friday evening, or Sunday evening
- Free Eurostar tickets
- Discounted tickets for friends and family
- Inclusive cultural environment valuing training and development
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://apply.workable.com/j/C7472BCD3B