Description
We are looking for a brilliant Chief of Staff to support our Founder, Chair, Chief Creative Officer, and President, Charlotte Tilbury, channelling her direction effectively across the entire business.
You will enable the continued explosive growth of the Charlotte Tilbury brand by helping our Founder prioritise her time on the most strategic and important topics, maximising her effectiveness by ensuring that meetings and materials are prepared to a high standard, following up on actions and helping to make connections across the business.
As a Chief of Staff you will:
Own the daily operating rhythm with the Founder, including concise daily briefings covering key strategic priorities, time-critical decisions and approvals required to unblock progress, emerging risks, sensitivities or escalation points.
Act as a thought partner to the Founder on strategic, organisational and commercial topics.
Work with the Founder and CEO to ensure strategic direction is communicated to the leadership team with a clear roadmap in place.
Attend key internal and external meetings alongside the Founder to document decisions, actions and owners, ensure strategic intent is clearly understood, and drive disciplined follow-up and delivery.
Maintain a clear view of Founder-level commitments and decisions, ensuring nothing is lost between intent and execution.
Support preparation for board, investor and market-facing presentations, ensuring strategic clarity, strong commercial narrative and robust data and financial grounding.
Review trading updates, performance dashboards and financial outputs, synthesising key insights and implications for the Founder.
Support long-range and annual strategic planning cycles, ensuring alignment between ambition, resources and execution.
Day-to-day liaison between the Founder and business leaders/external clients to ensure the successful activation of key business initiatives, ensuring alignment and accountability.
Liaise on critical issues and collaborate with/coordinate business leaders to resolve.
Act as first point of review for presentations and proposals requiring the Founder’s approval, and ensuring appropriate briefing meeting with internal stakeholders are actioned.
Collaborate with the Founder’s EA Team to ensure effective prioritisation of time and schedule management.
Coordinate and/or lead ad-hoc projects, presentations, and briefs of strategic importance to Founder.
About you:
Experience working in a high growth company, ideally with direct Founder experience.
Excellent communicator in written and verbal form, with a focus on interdepartmental communication.
Proven success in planning and leading cross functional projects.
Excellent workload prioritisation and ability to multi-task whilst maintaining high levels of attention to detail and meeting deadlines.
Comfortable with ambiguity, change, demonstrating resilience and ability to work at pace.
Can demonstrate ability to build productive relationships across all levels, with strong influencing and networking skills.
Utterly discreet and used to managing confidential information and projects.
Comfortable operating at Founder / C-suite level, with the gravitas to engage credibly with senior leaders.
Strong understanding of commercial drivers, including trading performance, P&Ls, financial results, and operational trade-offs.
Experience in high-growth, fast-moving businesses where ambiguity and pace are the norm.
Deeply trusted operator who can act as an extension of the Founder.
Calm under pressure, unflappable in high-stakes situations.
High judgement, low ego, strong sense of accountability.
Comfortable being “behind the scenes” while driving significant impact.
Why join us?
Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
We’re a hybrid model with flexibility, allowing you to work how best suits you.
25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
Financial security and planning with our pension and life assurance for all.
Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
Bring your furry friend to work with you on our allocated dog friendly days and spaces.
And not to forget our generous product discount and gifting!
At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.