Organizational Change Management Lead

We are seeking an experienced Organizational Change Management (OCM) Consultant to support large-scale insurance transformation programs. This role is designed for practitioners who can operate within complex environments, translate business and technology change into actionable strategies, and drive adoption across all levels of an organization.

Key Responsibilities

Change Strategy & Execution

• Design and execute organizational change strategies aligned to business and technology transformation goals
• Conduct change impact assessments across business functions (e.g., policy, claims, underwriting, finance)
• Develop and deliver stakeholder engagement, communication, and training plans
• Support adoption measurement, readiness assessments, and post-go-live sustainment activities

Stakeholder Engagement

• Engage stakeholders across all levels,from frontline teams to senior leadership
• Build trust and alignment within cross-functional teams
• Support leaders in understanding change impacts and guiding their teams through transition

Transformation Delivery

• Partner with program and project teams to integrate change management into overall delivery
• Support technology implementations (e.g., Guidewire, Sapiens, Majesco, Insurity, or similar insurance platforms) by translating system changes into business impacts
• Identify risks, resistance points, and mitigation strategies throughout the transformation lifecycle

Capability & Practice Development

• Contribute to the development of OCM assets, frameworks, and reusable offerings
• Support the growth of Capgemini’s OCM capability within Insurance and broader business transformation services
• Participate in internal knowledge sharing and continuous improvement initiatives

Requirements

• 8+ years of experience in Organizational Change Management, business transformation, or related consulting roles
• Proven experience supporting large-scale transformation programs, including multi-year initiatives
• Demonstrated ability to design and execute OCM strategies (not limited to communications or training)
• Experience supporting technology or platform implementations within complex environments
• Strong stakeholder management skills, with experience engaging both business and leadership audiences
• Ability to operate effectively within structured programs while managing evolving priorities

Preferred Qualifications

• Experience in Insurance or Financial Services (Insurance strongly preferred)
• Familiarity with insurance platforms such as Guidewire, Sapiens, or similar enterprise systems
• Certification or training in change management methodologies (e.g., Prosci, CCMP, or equivalent)
• Consulting experience within transformation-focused environments

Benefits

This position comes with a competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Retirement Plans
• Paid Time Off
• Training & Development