Senior Benefits Analyst

As a Senior Benefits Analyst on GitLab's Total Rewards team, you'll help design, administer, and improve our global benefits programs.

You'll combine hands-on benefits operations with program assessment, vendor and broker partnerships, and cross-functional collaboration to make our offerings market-aligned, compliant, and easy for team members to navigate and use.

Responsibilities:

• Partner with GitLab's global benefits broker and local vendors to lead plan renewals, oversee day-to-day plan operations, manage escalations, implement plan changes, and drive continuous improvement.
• Lead end-to-end implementation of new and enhanced benefits programs, from business cases and vendor selection through configuration, testing, launch communications, and post-launch improvements.
• Manage day-to-day administration for assigned global benefits programs, including eligibility, enrollment, billing, quality assurance, and issue resolution.
• Partner with Payroll, Finance, People Operations, and People Technology to support accurate reporting and compliance.
• Coordinate benefits operations across countries and employment models, including PEO, EOR, and GitLab entity arrangements.
• Serve as a point of contact for complex benefits inquiries, partnering with HelpLab and People Operations to triage and resolve cases.
• Analyze benefits utilization, cost, survey, and qualitative data to identify trends, assess plan competitiveness, and develop recommendations.

Requirements:

• Proven track record owning global benefits programs, including partnership with international brokers and local vendors.
• Strong knowledge of core benefits concepts, such as medical, dental, vision, life, disability, and supplemental benefits.
• Experience supporting benefits during country expansions and transitions.
• Experience using human resources information systems and benefits administration tools.
• Strong analytical skills and experience using benefits utilization, cost, and survey data.
• Strong written and verbal communication skills.

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support