Strategy & Operations Manager

Job Overview

The Strategy & Operations Manager role at Yuno involves translating strategy into operational reality across multiple markets. This position requires structured thinking, operational expertise, and the ability to manage cross-functional initiatives.

Responsibilities

• Lead high-priority, cross-functional initiatives end-to-end, from scoping and stakeholder alignment to execution and delivery.
• Architect operational workflows and governance structures built to scale, replacing fragmentation and manual effort with clarity and efficiency.
• Continuously diagnose inefficiencies, identify root causes, and implement structured improvements to raise the operational standard across the business.
• Build models, dashboards, and reporting cadences that drive real-time visibility and translate data into clear, actionable decisions.
• Partner with Product Owners and Engineering to coordinate seamless, operationally sound product and payments launches across markets.
• Lead operational components of market entry including readiness assessments, regulatory mapping, and partner onboarding.
• Define what the team focuses on, build the case for resourcing decisions, and set timelines that are ambitious yet operationally grounded.

Requirements

• Fluent in English with strong written and verbal communication skills across global and executive audiences.
• 3+ years of experience in operations, strategy, consulting, or high-growth startup environments.
• Proficient in data tools such as Excel, SQL, or Python with the ability to translate analysis into business decisions.
• Proven ability to manage complex, multi-workstream projects and maintain senior stakeholder alignment under pressure.
• Strong structured thinking skills with the ability to break down ambiguous problems into clear, actionable frameworks.
• Comfortable operating in fast-paced, ambiguous environments where you create structure rather than wait for it.
• Effective cross-functional collaborator across Product, Engineering, Finance, Commercial, and Legal teams.
• High ownership mindset with full accountability from ideation through execution.

Preferred Qualifications

• Familiarity with the payments ecosystem including PSPs, acquirers, payment orchestration, or financial services.
• Background from a top-tier consulting firm or fast-scaling technology company.
• Sharp commercial instinct that connects operational decisions to revenue, customer experience, and growth.
• STEM degree or equivalent quantitative background that supports analytical and data-heavy work.
• Naturally curious with an intrinsic drive to question the status quo and push for better outcomes.