Description
We are looking for a Community Developer in Annecy who will be responsible for establishing and growing our communities around Ubisoft’s games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices.
This position will lead the global community strategy on specific brand(s), create and execute global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world, contributing to our global business growth opportunities.
Core duties and responsibilities include:
- Developing and executing community strategic plans through a variety of content tactics, which support Production objectives and augment the overall marketing strategy.
- Developing and growing existing communities in alignment with wider business objectives.
- Coordinating communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging.
- Leveraging Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: blogs, podcasts, interviews, infographics, & more).
- Acting as one of the spokespersons for the assigned brand(s). Coordinating community-centric events including, but not limited to: studio visits from fans, developer dialogues, and tournaments.
- Collaborating with portfolio’s Social Media Manager to define and report on content KPIs to demonstrate success and ROI of community programs and content.
- Supporting internal & external milestones, such as betas and launches, to ensure KPIs are met and to advocate for the player experience.
- Acting as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives.
- Shaping player feedback cycles and providing insights to Production and Publishing teams to influence game experiences, stimulate player retention, and assist in positioning messaging and marketing beats.
- Collaborating and coordinating with live teams for post-launch communication. Setting expectations on applicable situations such as patch content, status, and delivery.
- Managing and producing internal reports on community feedback, activity, & expectations.
International travel may be required.
This position will be part of multiple cross-functional projects, working with Community Managers, Marketing, Production, and Video Editor teams, among others.