FBS Apl Sub Matter Expert III

The Insurance Mainframe Job Subject Matter Expert (SME) team is responsible for ensuring the stability, performance, and operational integrity of the mainframe environment supporting insurance applications.

Key functions include:

• Incident Management: Analyze and resolve job failures, spool issues, and performance bottlenecks. Provide root cause analysis (RCA) and implement preventive measures.
• Environment Support: Maintain mainframe environments for development, testing, and production. Coordinate with infrastructure teams for system health and resource optimization.
• Performance Tuning: Monitor CPU, spool, and memory utilization. Optimize job configurations to reduce resource consumption.
• Compliance & Audit: Ensure jobs comply with regulatory and security standards. Maintain documentation for audits and governance.
• Collaboration: Work closely with application teams, operations, and business units. Provide technical guidance and best practices for job design and execution.

Key Responsibilities:

• Environment Support & Stability: Manage and maintain mainframe environments for development, testing, and production. Monitor system health, resource utilization, and job performance.
• Batch Job Expertise: Oversee scheduling, execution, and troubleshooting of insurance-related batch jobs. Analyze job failures, spool issues, and CPU spikes; implement preventive measures.
• Incident & Problem Management: Provide root cause analysis (RCA) for outages and performance issues. Collaborate with operations and application teams to resolve incidents promptly.
• Performance Optimization: Tune jobs and system parameters to improve efficiency and reduce resource consumption. Implement best practices for job design and output management.
• Compliance & Documentation: Ensure adherence to regulatory, security, and audit requirements. Maintain detailed documentation for processes and incident resolutions.

Requirements

Mainframe Technologies Patches System Administration zOS Mainframe technologies (JCL, COBOL, DB2, CICS)

• Advanced Batch job scheduling tools (e.g., Control-M, CA7).
• Advanced Knowledge of spool management, CPU optimization, and performance tuning.
• Advanced Excellent problem-solving and communication skills
• Advanced Insurance domain experience is a plus
• Advanced

Benefits

Competitive compensation and benefits package:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development