Trust and Safety Analyst

Twitch is looking for a Trust and Safety Analyst to join their team in London, UK.

As a Trust and Safety Analyst, you will play a crucial role in keeping Twitch's communities safe from online harms.

Responsibilities:

• Assess and take action on user reports of policy violations promptly and effectively
• Prioritize swift action on sensitive community issues, including child safety, terrorism, and violent extremism
• Review and respond to internal and external escalations
• Participate in shift rotation for some weekends and holidays
• Maintain expert understanding of Twitch's policies, site features, and internal documentation
• Contribute to the Trust and Safety team to support Twitch's global community
• Identify areas for improvement using a data-driven approach
• Leverage AI tooling and programmes like SQL to build efficiencies and streamline workflows

Requirements:

• 2+ years of experience in Trust and Safety, Risk Operations, Investigations, or a related field
• Experience investigating complex user, content, or platform safety issues
• Familiarity with SQL, data analysis tools, or AI-assisted workflows
• Ability to analyze large datasets and translate findings into actionable recommendations
• Curiosity and willingness to learn new tools and technologies

Nice to Have:

• Familiarity with AWS infrastructure
• Experience with email or notification technologies
• Experience writing Go in production systems

Benefits:

• Private Medical Insurance
• Dental, Vision and Life Insurance
• Pension Plan
• Maternity and Parental Leave
• Paid Time Off and Holidays
• Commuter Benefits
• Amazon Employee Discount