Description
At bunq, we're on a mission to deliver the smoothest onboarding experience to our users. As Product Owner - Onboarding, you'll take charge of creating an effortless sign-up and verification process, ensuring that every new user can set up their account quickly, securely, and with ease.
Your focus is on crafting a seamless onboarding experience that sets the stage for trust and satisfaction with bunq. You'll directly support the fulfillment of our 5-minute onboarding promise for our users' personal accounts.
Key responsibilities include:
Delivering a seamless onboarding experience by creating smooth and intuitive sign-up and verification flows, enabling our users to set up and actively continue using their accounts
Owning the entire onboarding funnel mechanics including OTP and address validation, as well as failed checks optimization
Continuously analyzing and addressing issues our end user - Eva faces during the onboarding flow to consistently improve their experience and remove any friction
Using AI and to analyze, automate and improve the entire onboarding journey
Requirements include expertise in KYC and user verification processes, ability to deliver seamless UX for onboarding journeys, strong analytical and research skills, excellent attention to detail, and strong project management skills.
We give you the space and the tools you need to succeed, with great international colleagues, a hybrid setup, and opportunities for growth and development.