Description
International Wealth and Premier Banking (IWPB) is a global business combining Retail Banking and Wealth Management, and Global Private Banking. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals.
We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers' needs.
Job Summary
The Project Management Manager is responsible for project development and training (PD&T). To facilitate projects, formulate procedures, develop training plans and coordinate the relevant parties. At the same time controlling quality and cost within business plan, and ensuring the operations are following compliancy guidelines. And expected to well manage project status, to be on time, on budget and on quality.
Principal Accountabilities
- Successful implementation and migration relating the banking/credit card services
- Contribute to effective and efficient project resources dispatch
- Project coordination and planning
- Constantly improve on technical knowledge
- Ongoing development to the project members, provide onsite feedback, mentoring and coaching
- Ensure full compliance with HSBC Group policy, GIM/BIM/FIM and local regulators
- Awareness of the operational risk associated with the role and the action to be taken to minimize the likelihood of operational risk identification, assessment, mitigation and control, loss identification and reporting
Requirements
- University degree or above
- Practical, positive experience in engagement and people experience activities
- Sound leadership skills to ensure project delivery
- Positive role model and highly self-motivated with great levels of creativity, initiative and enthusiasm
- Good understanding of Contact Centre structure and business strategy
- Experience of budget management
- Experience of stakeholder management
- Excel and PowerPoint literate to an intermediate level
Benefits
No benefits mentioned in the job posting.
Salary
No salary mentioned in the job posting.
Required Skills
- Project management
- Leadership
- Budget management
- Stakeholder management
- Excel
- PowerPoint
Preferred Skills
- None mentioned in the job posting.