Description
Job Opportunity
Are you ready to lead the charge in AI-driven customer service? As a Scale Account Executive, you will be a key member of the team leading the growth of our new business. We're building a world-class sales organization, and the road ahead is going to be very exciting.
At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Fin, you join a community that believes in development and promotion from within. Along with our rapidly expanding AI business, there is a high degree of opportunity for progression, creativity, and ownership.
Responsibilities
- Owning the full sales cycle for net-new business in the 0–50 FTE segment, from prospecting and discovery through close
- Identify, qualify, and convert high-potential prospects by deeply understanding their business pains and positioning Fin as a transformative solution
- Develop and execute strategic territory plans to maximize new logo acquisition and pipeline coverage
- Build a healthy, accurate pipeline and forecast consistently against quarterly and annual new business targets
- Partner with Marketing and Solutions Engineers to drive efficient pipeline generation and a seamless buyer experience
- Collaborate with Product and Customer Success by feeding market and prospect insights back to the business to drive continued innovation
Requirements
- 2+ years selling SaaS products, ideally 1+ years in a closing role
- Proven hunter mentality with a track record of sourcing and closing net-new business
- Ability to manage a high-velocity pipeline across a large number of deals simultaneously
- Strong sales instincts and a consistent track record of hitting and exceeding quota
- Exceptional written and verbal communicator
- Comfortable and energized operating and problem-solving in a fast-moving organization
- Exhibits a growth mindset, intellectual curiosity, and ambition
- Ability to quickly build trust and credibility with buyers across functions and executive seniority levels
- Demonstrable history of leadership, with both immediate and cross-functional teammates
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and meaningful equity
- Comprehensive medical, dental, and vision coverage
- Regular compensation reviews - great work is rewarded
- Flexible paid time off policy
- Paid Parental Leave Program
- 401k plan & match
- In-office bicycle storage
- Fun events for Intercom employees, friends, and family
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
OTE Range
The OTE range for candidates within the Greater Chicago Area is $119,100 - $142,200. Actual pay will depend on a variety of factors such as education, skills, experience, location, etc. The pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Work Policy
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.