Senior Manager, Revenue Operations

Job Title: Senior Manager, Revenue Operations

About the Role: As a Senior Manager, Revenue Operations, you will play a critical role in ensuring the proper financial processes, procedures, and controls are in place to support the financial reporting and audit for Airbnb as it relates to the platform operations.

Key Responsibilities:

• Partner closely with finance teams to identify, assess, and articulate the financial impact(s) of business changes.
• Improve visibility for finance leadership into platform accounts and initiatives.
• Partner with the platform SOX team to ensure risk identification and control mitigations are appropriate.
• Design, implement, document, and review controls to ensure they are functioning properly.
• Develop relationships with key stakeholders in payments, compliance, legal, and other partner and finance teams on the importance of engaging with Platform Controlling.
• Lead the Revenue Operations team and ensure all processes meet the close deadline.
• Teach and mentor staff in accounting and finance on issues, including revenue technical accounting, GAAP guidance, and best practices for documentation, partner engagement, and operational processes.
• Subject matter expert that partners seek out for guidance and insight.
• Key areas of ownership: Invoicing, Accounts Receivable, Bad Debt, Gift Card program, and Collections.

Requirements:

• 12+ years of finance and accounting experience, including management-level experience in a large multinational organization.
• 6+ years of relevant industry experience (tech, payments, marketplace(s), hospitality) in a high-growth environment.
• CPA or equivalent international certification, with Big 4 accounting firm experience, a plus.
• Strong working knowledge of US GAAP.
• Proven track record of operationalizing technical accounting standards to satisfy business requirements.
• Experience with large-scale ERP (Oracle, SAP, Workday), monetization, and billing systems.
• Payments compliance and reconciliation system experience is a plus.
• Polished communication skills and executive presence.
• Capable of translating complex business matters across functions and levels of leadership in a clear and concise manner.
• Aptitude for collaboration and the ability to influence, mentor, and leverage the skills of others to achieve objectives.
• Proven ability to successfully manage complex initiatives with cross-functional ownership.
• Champion the team's AI enablement agenda by identifying, piloting, and scaling AI use cases across close, reporting, and reconciliation processes.
• Design and maintain appropriate human-review checkpoints for all AI-assisted workflows, ensuring outputs meet audit-ready standards and SOX control requirements.
• Partner cross-functionally with Finance leadership, BizTech, and the broader AI enablement initiative to develop accounting-specific use cases, training, and governance frameworks.
• Passion for and proven track record of training and developing team members.
• Proficient in MS Excel; Experience in SQL and Tableau a plus

Benefits:

• Competitive salary range: $192,000 - $240,000 USD
• Bonus, equity, benefits, and Employee Travel Credits

Work Arrangement: This position is US-Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.