Software Engineer, Salesforce (Integrations)

As a Software Engineer on the Integrations team at Dialpad, you will primarily contribute to the development of Dialpad's native Salesforce integration, along with other critical apps.

These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience.

You'll collaborate closely with engineering, product, and business leaders, as well as external stakeholders, with a particular focus on enhancing our Salesforce integration.

This position reports to our Director of Engineering in our London office. Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week.

Responsibilities:

• Develop and maintain Dialpad's Salesforce integration.
• Contribute to the development of other Dialpad integrations.
• Write architectural design & specification documents.
• Develop well-tested features with appropriate test hooks, resulting in low defect reports.
• Write clean, modular, and maintainable code using best practices along with unit tests.
• Participate in code reviews to ensure code quality, maintainability, and scalability.
• Assist with emerging Agentic AI technologies & initiatives.

Requirements:

• 3+ years of professional experience as a Software Engineer.
• Experience with at least one object-oriented programming language, especially Java or Python.
• Experience with Agile development methodologies.
• Testing, debugging, and troubleshooting skills.
• Effective communication skills.
• Collaborative & team player, but also able to work independently & autonomously.
• Pragmatic approach to solving problems while balancing business goals.
• Agentic AI experience.
• Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.
• Salesforce experience.
• Apex programming language experience.
• Experience building integrations.
• Proficiency with ETL data pipelines.

Benefits:

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee's impact
• Competitive salary, comprehensive benefits, and real opportunities for growth