Description
We're looking for an Integrated Media Associate Director to join our Client Leadership team. As an Integrated Media Associate Director, you will support Brainlabs in building high-value, long-term relationships with clients. You will help to prepare for and possibly begin to start pitching for new clients, deliver the key aspects of the clients SOW, and act as a point of contact for junior to mid-level client stakeholders.
The ideal candidate will have 6+ years of experience delivering full service media solutions to clients within their vertical specialization. They will have natural relationship building capabilities and will be early on in their client leadership remit but will fully understand what excellent client delivery looks like.
Responsibilities:
- Help to prepare for and possibly begin to start pitching for new clients applying your developing knowledge in your specific sector/vertical expertise.
- Work to deliver the key aspects of the clients SOW making sure you deliver excellent work at all times working with the Client Success team.
- Start to understand your client business and sector.
- Actively anticipate client challenges and tailor optimum solutions.
- Lead on preparing client meetings and QBR content.
- Act as a point of contact for junior to mid-level client stakeholders as identified and build those relationships.
Requirements:
- 6+ years of experience of delivering full service media solutions to clients within your vertical specialisation.
- Natural relationship building capabilities and will be early on in your client leadership remit but will fully understand what excellent client delivery looks like.
- Developing knowledge of how marketing and cross-media (channels) directly drives specific client KPIs.
- Great storyteller and presenter with proven pitch experience.
- Natural problem solver who enjoys providing solutions for clients and developing sector knowledge.
- Developing knowledge of how end-to-end full-service media agencies deliver integrated solutions that solve your clients challenges.
Success in this role will be measured by living our culture code every day, becoming a trusted, strategic adviser to your client stakeholders, award wins for your client solutions, minimum 7+ TRR scores or CSAT, excellent QBR feedback, quality control delivery, a growing portfolio of revenue across your client or portfolio of clients, evidence of broad revenue sources for your client via multiple Brainlabs products, increasing profile in the media world in your sector/marketing prompting Brainlabs and your client success, and being revenue hungry and be involved in successful new business pitches.