AP Specialist III – Disbursement

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The AP Specialist III – Disbursement role is a critical position within the Accounts Payable function supporting North America, Europe, and APAC regions, including non-English-speaking countries. This role requires strong operational expertise in end-to-end AP processes with a key focus on vendor payments, employee reimbursements, vendor master maintenance, helpdesk support, and month-end activities.

The individual is expected to operate independently, handle complex payment-related activities, collaborate cross-functionally, and contribute to process improvements while ensuring compliance with EA policies and service level commitments.

Key Responsibilities:

• Manage assigned AP and disbursement activities effectively while supporting business and operational requirements.
• Process vendor and employee payments through multiple payment methods including Wire, ACH, and Check payments.
• Handle payment rejections, investigate root causes, and ensure timely reissuance of payments.
• Support vendor master activities including vendor setup, amendments, validation, periodic reviews, and deactivation of inactive vendors.
• Resolve supplier and internal stakeholder queries with a strong customer service mindset and within agreed SLAs.
• Monitor and follow up on pending transactions, aged items, and open credits to ensure timely closure and clean AP records.
• Work collaboratively with internal teams and external partners to resolve operational and reconciliation issues.
• Support AP month-end close activities including AP-GL reconciliations and reporting deliverables.
• Publish operational metrics, dashboards, and quarterly reports with accuracy and timeliness.
• Coordinate with IT teams on system issues, enhancements, and UAT testing before production deployment.
• Identify opportunities for process optimization, automation, and continuous improvement.
• Train and guide new team members to help accelerate onboarding and process understanding.
• Ensure adherence to policies, controls, and standard operating procedures with minimal supervision.
• Demonstrate understanding of international AP operations and taxation concepts, with Canada tax knowledge considered an advantage.
• Flexibly support global operations across different time zones as required.

Skills & Experience:

• Bachelor’s degree in accounting, Finance, or Business Administration.
• 5–8 years of Accounts Payable experience, including 2–3 years of hands-on expertise in Disbursement, Vendor Management, and Helpdesk operations.
• Strong knowledge of end-to-end AP processes and payment operations.
• Experience working with Oracle R12 is preferred; transition experience is an added advantage.
• Good understanding of AP controls, reconciliations, and month-end close processes.
• Proficiency in MS Office applications, especially Excel and reporting tools.
• Strong analytical, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with a strong focus on accuracy, compliance, and customer service.
• Demonstrated commitment to continuous improvement and process excellence.
• Excellent verbal and written English communication skills.
• Collaborative team player with a results-driven mindset.