Head of Trust & Transparency

At bunq, Eva trusts us with her money across 30+ countries , and that trust is only worth something if the legal framework behind it is airtight, proactive, and scales as fast as we do.

We're hiring a Head of Trust & Transparency to own the pillar end-to-end: the strategy, the team, the AI-first operating model, and the accountability that makes all of it run without the Head of Legal in the loop every day.

Key Responsibilities

• Build the operating model that sets the Head of Legal free. You'll design and own the translation layer: quarterly priorities into team KPIs, weekly synthesis up, and clear escalation thresholds.
• Scale T&T review capacity 5x without 5x headcount. You'll take ownership of existing AI tools for T&C review, contract review, and regulatory monitoring, and redesign them into end-to-end AI-first workflows with human sign-off at defined thresholds.
• Own quality, not just velocity. You'll define what 'good' looks like for each T&T ownership, build a quality review cadence, and give feedback that raises the bar without creating a second bottleneck.

Requirements

• You've independently managed a compliance or legal function spanning multiple jurisdictions and know what it takes to stay ahead of regulators.
• You have direct experience handling regulatory inquiries or supervisory dialogue, and can represent bunq's legal position with confidence.
• You've managed a small specialist legal team, setting KPIs, running accountability cycles, and developing junior lawyers into strong independent owners.
• You're comfortable challenging a Head of Legal with data, and can distil complex legal and regulatory risk into crisp, decision-ready executive reporting.
• You think AI-first by default. You design systems around AI tools, eliminate manual work at scale, and coach others to do the same.
• You hold quality and velocity simultaneously. You know the difference between work that's done and work that's good, and you build frameworks that make the distinction measurable.
• You operate with the seniority and judgment to decide what gets automated, what stays human, and when a regulatory risk is worth escalating.

Benefits

• Great, international colleagues who share your mindset
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
• Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling
• We reward tenure with a dedicated travel budget: €1.5k after 2 years and €3k after 4 years
• We support growth with bunq Academy and €1500 annual learning budget
• Massive discount with Urban Sports Club
• Travel expenses are covered
• A MacBook so you can Get Shit Done with us
• Delicious lunches from our fabulous in-house chefs
• An optional pension plan with monthly contribution from bunq
• Monthly contribution to your phone and internet bills
• Friday drinks and other celebrations