Buffet Steward (Japanese Speaking) - PTAMI

As a Buffet Steward (Japanese Speaking) with Princess Cruises, you will play a vital role in ensuring that our guests receive exceptional service and have an unforgettable dining experience. Our buffet team is responsible for maintaining a clean and organized buffet area, serving guests in a timely and efficient manner, and consistently delivering high-quality food and beverages.

Key Responsibilities:

• Maintain a visible profile and be available to assist guests during food and beverage service.
• Ensure proper setup and presentation of assigned service area in line with all Company standards.
• Deliver food and beverages as requested, in a timely manner, in the correct service order, and following brand standards.
• Provide a positive Lido dining experience to every guest by always applying the brand and Service Excellence standards.
• Embrace, utilize, and promote MedallionClass products, services, and applications to personalize the guest experience.
• Demonstrate to every guest that their satisfaction is our top priority by immediately acknowledging every request, reporting issues immediately to leaders as appropriate, responding promptly and effectively to resolve any service request or concern, and following up to ensure guest satisfaction.

Requirements:

• Minimum one year of Food and Beverage experience and attendance at a recognized hotel/catering school.
• Good knowledge of continental food and restaurant service standards.
• Good knowledge of international beverage products.
• Preferably candidates must have attended USPH or HACCP Sanitation Course and should have a solid knowledge of sanitation regulations pertaining to the individual's area of work.
• Basic computer skills and knowledge of P.O.S. systems.
• Fluent English language skills, both verbal and written.
• Conversational Japanese language skills.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
• Motivation to excel in all aspects of job duties and responsibilities.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
• Ability to continuously surprise and delight guests throughout their cruise experience.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Benefits:

• Competitive salary package.
• Own comfortable double cabin - your private space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• Vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• Chance to travel the world, exploring exciting destinations while doing what you love.
• Welcoming, inclusive, and dynamic work environment where your contributions are valued.