Description
If you're passionate about technology and have a knack for creative ideas, we want to hear from you. The Microsoft AI Design & Research team is a creative community of designers and researchers on a mission to create and deliver holistic customer experiences while imagining the future of web experiences. Between Copilot, Edge, Bing, and apps, we're creating end-to-end web experiences from shopping, to search, to ads, news, sports, and gaming. Our diverse team works collaboratively to create products and ideas that empower us to move fast to build seamless and delightful experiences for billions of customers worldwide.
We are seeking a Principal UX Research Manager to help us set the path for our next generation of AI-powered products. We are looking for a 'player coach' who will contribute both as an IC and people manager. Someone who can move themselves and their team between exploratory, generative research to rapid evaluations of prototyped ideas. Someone who works across organisational roles to uncover the unspoken questions and beliefs and answers them with precision, detail, and durability. Someone who always puts people first and centres their needs, problems, goals, and aspirations for the team. Someone who is energised by direct, tangible product impact. Someone who leads with humility, by example, and is always pushing the team further with their full support.
Responsibilities: Lead a team of UX Researchers creating clarity, generating energy and delivering results Understand the behaviours, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world Drive product strategy through rigorous programs of multi-stage research executed to the highest standards Balance rigor with scrappiness and the ability to push with a fast-moving team Drive cross-team collaborations among all disciplines from early product stages to final implementations Guide teams in creative new directions and help set ambitious goals that stand out from the crowd Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research (e.g. mindsets, methodologies) Lead research on highly visible products or set of business initiatives with notable risk and complexity Regularly influence at the highest levels of organisations Elevate the research craft of the team Elevate and accelerate the team's adoption of the thoughtful application of AI to our workflows, including coding by team members Create an environment where people can do their best work and grow Embody our culture and values