Jira Administration Engineer

Ford's Electric Vehicles, Digital and Design (EVDD) team is charged with delivering the company's vision of a fully electric transportation future. EVDD is customer-obsessed, entrepreneurial, and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners.

As a Jira Administrator and Data Visualization Specialist, you will be instrumental in optimizing project management workflows within Jira and transforming complex data into actionable insights through robust dashboards. Your expertise will ensure efficient process execution, accurate data tracking, and clear visualization of program status and key metrics.

Responsibilities

Jira Administration & Process Optimization

• Modernize Jira forms and processes for critical ticket types, enhancing data capture, filtering, and reporting capabilities.
• Maintain and modernize current design processes through the development and implementation of new Jira processes and templates for various activities.
• Update and enforce 'Definition of Done' (DoD) criteria within Jira projects to ensure the quality and completeness of deliverables.
• Manage personal Jira backlogs, sprint cadences, and provide troubleshooting support for user access issues.

Dashboard Creation & Data Visualization

• Design, build, and curate multiple dashboards for Technical Design Review (TDR) and Business Process Review (BPR).
• Utilize Power Query to combine disparate data sources, enabling comprehensive tracking and analysis for reporting.

Interactive Data Visualization

• Create interactive data visualizations in PowerBI to track program timing, milestones, and key performance indicators.
• Embed Jira dashboard widgets into Confluence pages to provide integrated program status views.

Ongoing Initiatives & Future Focus

• Actively participate in discussions and the implementation of significant Jira structure changes.
• Investigate further enhancements to BPR and Chief Review dashboards, exploring direct data integration from source systems for roll-up reporting.

Process Refinement

• Develop solutions for complex process challenges within Jira.

Qualifications

Requirements

• Bachelors of Science in Mechanical, Electrical, or Computer Engineering
• Outstanding organizational/delegation skills with accurate follow-up to accomplish multiple objectives in a timely fashion.
• Outstanding leadership and interpersonal skills with demonstrated ability to work well with others as part of a multi-functional team.
• Self-directed with strong technical capability and problem-solving skills.
• 3+ years proficiency in Microsoft Office and Ford Systems Tools for issue identification, tracking, and presentations.
• 3+ years experience with Software Programming skills such as Python, Java, or C#.
• 3+ years' experience with Jira, Confluence, and other Atlassian suite products.
• 3+ years' experience with reporting tools such as PowerBI or Tableau.

Preferred Qualifications

• Certified Scrum Master certificate.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.