Staff Diagnostics Engineering Manager

As the Staff Diagnostics Engineering Manager, you will drive the successful launch, deployment, and daily operation of end-of-line (EOL) diagnostic test tools across global and regional manufacturing environments.

In this key operational role, you will product-manage EOL feature development, prioritize global requirements, coordinate regional launch execution, and oversee diagnostic hardware demand and repair logistics.

Your responsibilities will include:

• Product managing and prioritizing feature development for end-of-line test tools, balancing global platform needs with regional and plant-specific requirements.
• Maintaining and managing the feature backlog for EOL global and regional capabilities, ensuring priorities are aligned with launch timing, operational impact, and business value.
• Gathering, documenting, and refining requirements from regional plants, launch teams, and operational stakeholders for new features, enhancements, and issue resolution.
• Partnering with US-based development teams to communicate feature priorities, clarify regional needs, and support delivery of solutions that address plant operational constraints.
• Coordinating and managing the regional launch team to support implementation, validation, issue escalation, and stabilization of EOL test tools during program launches.
• Tracking launch readiness activities for EOL diagnostic tools and ensuring required systems, hardware, processes, and support plans are in place for successful deployment.
• Managing diagnostic hardware demand planning across the region, including forecasting, allocation, ordering coordination, and plant readiness support.
• Overseeing diagnostic hardware repair logistics, including tracking failed units, coordinating repairs or replacements, minimizing downtime, and ensuring hardware availability to support production.
• Supporting plants with operational issues related to EOL testing, diagnostics, flashing, and tool performance, driving timely resolution and escalation where required.
• Monitoring field and plant feedback to identify recurring issues, feature gaps, and improvement opportunities for EOL tools and processes.
• Helping define and track key operational metrics such as tool uptime, launch readiness, feature delivery status, hardware availability, repair turnaround time, and plant issue resolution performance.
• Collaborating with manufacturing, quality, service, engineering, suppliers, and program teams to ensure EOL tools are effective, supportable, and aligned with plant needs.
• Driving standardization and best practices across regional launches and plant operations while ensuring flexibility for local manufacturing requirements.
• Supporting training, communication, and change management activities related to new EOL features, hardware deployment, and operational process changes.

The benefits of working at Ford include:

• Discounted lease car options
• Multiple Employee Resource Groups – Ford Pride, Women of Ford, and Ford Empowering Diverse Abilities
• Flexible Work Arrangements
• Growth and development opportunities via internal and external training
• Paid parental leave from day 1
• Comprehensive Employee Assist Program
• Wellness Programs including Free Flu Vaccinations and Health Checks
• Paid volunteer days