Description
We are looking for a Senior Engineering Manager (US-only) to lead our Payments Acceptance team. This is a backend-heavy leadership role focused on expanding our Value-Added Services (VAS),the high-impact products built on our flagship platform, including Network Tokens, Account Updater, 3DS, and Account Validation. ## Responsibilities Drive AI-Native Delivery: Oversee the end-to-end lifecycle of services using AI-augmented development methodologies. Strategic Partnership: Partner with Product Management to define the feature roadmap ensuring security, performance, and scalability are prioritized alongside new value-added services. Lead from the Front: Hire, coach, and mentor a high-performing team. Architectural Oversight: Collaborate with the CTO and Tech Leads to drive design choices, ensuring your team’s services follow established patterns while remaining innovative. Operational Excellence: Manage unplanned workstreams,incidents, vulnerabilities, and defects,with a sharp focus on building resilient, self-healing systems. Cross-Functional Collaboration: Partner with Payments Acceptance Foundations, Sustaining, Infrastructure, Shared Services and Security teams to resolve dependencies and ensure a seamless path to production for VAS products. Cultivate Code Quality: Foster a rigorous engineering culture centered on comprehensive testing, automation, and robust code reviews, tailored specifically for AI-augmented development workflows. Embody Our Leadership Principles: Lead with humility and respect, delight our customers, raise the bar, create immense value, and act as a true owner,going above and beyond to do the right thing for our company while having fun along the way. ## Requirements Leadership Experience: 5+ years as an Engineering Manager, Technical / Team lead, or Architect in an enterprise or high-growth SaaS environment. AI-augmented SDLC: A strong command of Agile, DevOps, and SRE practices, specifically adapted for AI-integrated development (e.g., managing agent-generated code pipelines and automated testing suites). Technical Depth: Deep experience managing a mesh of microservices written in Java. Strong command of API fundamentals, event-driven architectures, messaging platforms like SQS/Kafka, SQL/NoSQL databases, and enterprise data platforms requiring best-in-class performance, scale, security, and availability. Cloud Native Stack: Experience with container-orchestration based delivery paradigms, preferably Kubernetes, and experience with modern SaaS toolchain in a public cloud environment, preferably AWS. Operational Track Record: Experience defining and maintaining SLAs/SLOs and navigating modern observability toolchains. Compliance & Security: Experience operating within regulated compliance frameworks such as SOC2, PCI-DSS, and ISO27001. Management Philosophy: A proclivity to "lead from the front" through continuous improvement in people, process, and technology, combined with humility to empower your team to take true ownership. ## Benefits Flexible work hours and flexible PTO Competitive health benefits VGS stock options 401k plan, with employer matching 4% and immediate vesting (available only for US employees) Life & disability insurance Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees) Global parental leave program Employee Assistance Program Home Internet reimbursement New hire home office set-up allowance Professional learning reimbursement