Security Officer - Nights

We are seeking a professional, reliable, and customer-focused Security Officer to join our established security team at Cheshire Oaks Designer Outlet, the UK's largest outdoor retail outlet, welcoming more than 8 million visitors each year.

This is a dynamic and people-focused role, ideal for individuals who thrive in a fast-paced environment and take pride in maintaining a safe, welcoming, and secure atmosphere.

As a Security Officer, you will act as a highly visible presence across the centre, supporting retailers, visitors, and stakeholders while upholding the highest standards of safety, security, and customer service.

Role Responsibilities:

• Safeguarding people, property, and assets while delivering a professional and approachable service at all times.
• Controlling access and egress points in line with site procedures.
• Maintaining a safe and secure shopping environment through regular patrols and checks.
• Delivering a consistently high level of customer service to visitors, tenants, and stakeholders.
• Responding effectively to incidents, including medical situations, theft, lost or vulnerable persons, and public safety concerns.
• Acting in accordance with all Standard Operating Procedures (SOPs) and safety protocols.
• Providing a visible security presence across the centre to deter crime and support smooth operations.
• Working collaboratively as part of a large on-site security team to ensure effective communication and operational efficiency.

Candidate Requirements:

• A valid SIA Licence.
• A flexible and adaptable approach to working hours, including weekends and event days.
• A smart, professional appearance with a confident and approachable manner.
• Excellent verbal and written communication skills, with the ability to liaise effectively with the public, retailers, contractors, and colleagues.
• Confidence in managing incidents calmly and professionally.
• A strong team ethic, with the ability to work independently when required.
• Good physical fitness, as the role involves regular foot patrols and can be physically demanding.
• Willingness to undertake additional training, including First Aid and CCTV, if not already qualified.
• UK Driving License with access to your own vehicle.

Benefits:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.
• Mental Health support and Life Event Counseling.
• Get Fit Programme.
• Financial and legal support.
• Cycle to work scheme.
• Access Perks at Work, our innovative employee app where you can find: Perks, Life, and Support.