Manager, Product Quality Engineering

We are looking for a Product Quality Engineering Manager in Taiwan Product Quality Engineering Lab. This role focuses on engineering aspects.

You will lead and mentor a team of product quality engineers focusing on in-depth chip, board and system failure analysis on customer quality complaints. You will also track quality metrics and work closely with various engineering teams to drive product quality improvements.

Responsibilities

• Manage the Product Quality Engineering team focusing on failure analysis.
• Provide guidance, feedback and coaching to the staff on quality process and best practices.
• Coordinate with internal and external engineering teams to root cause customer quality issues.
• Determine the corrective and preventative actions and ensure the effectiveness of these actions.
• Define and implement quality standards, metrics, processes, and tools for NVIDIA products.
• Monitor product quality performance and report Quality Metrics.
• Collaborate with engineering teams to develop new failure analysis tools and methodology.
• Support continuous improvement activities and fulfill internal quality requirements and audits.

Requirements

• Bachelor or master's degree in electronic engineering or related fields.
• 10+ overall years of experience in Semi-conductor or Datacenter industry.
• 8+ years of experience at management level.
• Failure analysis expert in electronic products with strong knowledge of failure analysis tools, techniques, and methodologies.
• Data analysis expert who understands chip parametric and reliability requirements.
• Excellent quality mindset and problem-solving skills.
• Strong leadership skills and people skills.
• Verbal and written communication skills in English and Mandarin.
• Good knowledge of product infrastructure and test methodology
• Great background of Hoshin/SWOT process.
• Strong technical/debug skills in Data Center products.