FBS - Learning Measurement & Analytics Lead

We are seeking a strategic and data-driven Learning Measurement & Analytics Lead to establish and execute the organisation's learning measurement strategy.

This role is responsible for ensuring learning and development programs are evaluated based on measurable business outcomes, enabling data-driven decision-making and demonstrating the value of learning investments across the organisation.

As a trusted advisor and subject matter expert, you will partner with Learning & Development leaders, business stakeholders, and executive teams to design evaluation methodologies, conduct advanced analyses, and translate complex findings into actionable business insights.

Responsibilities

• Develop and lead the organisation's learning measurement and analytics strategy, ensuring alignment with business objectives and performance outcomes
• Define and maintain standards for evaluating learning programs, including data collection methods, measurement frameworks, and reporting requirements
• Design and implement scalable evaluation methodologies to measure behaviour change, business impact, and learning effectiveness using frameworks such as Kirkpatrick Levels 3 and 4 and Phillips ROI
• Build and manage learning analytics infrastructure and measurement platforms using tools such as Performativ, Qualtrics, or similar solutions
• Integrate learning data with operational, talent, and business performance metrics to provide a comprehensive view of learning effectiveness
• Conduct ROI analyses and advanced evaluation studies to assess the value and impact of learning initiatives
• Design and execute structured evaluations, pilot programs, controlled experiments, and outcome studies to support evidence-based decision-making
• Define evaluation methodologies, sampling approaches, comparison groups, and success metrics to ensure analytical rigor and validity
• Perform statistical analyses using tools such as SPSS, Python, R, or equivalent analytical platforms
• Develop executive-level dashboards, scorecards, and reports that communicate learning outcomes, business impact, and value realisation
• Translate complex analytical findings into clear, concise recommendations and business insights for senior leaders and stakeholders
• Establish consistent measurement language and reporting standards focused on outcomes, performance improvement, and business value
• Partner with stakeholders during project planning to define success measures, evaluation strategies, and business impact goals
• Provide consultation and guidance on measurement design, data collection strategies, and interpretation of analytical findings
• Develop reusable tools, templates, frameworks, and best practices to standardise learning measurement across the organisation
• Conduct external benchmarking and research to compare learning effectiveness against industry standards and leading practices
• Build organisational capability in learning analytics and measurement through coaching, knowledge sharing, and stakeholder education
• Influence leaders and business partners on the effective use of data, evidence, and measurement practices to support decision-making

Requirements

• Experience in Learning Analytics, People Analytics, Organisational Research, Industrial/Organisational Psychology, or a measurement-intensive Learning & Development role
• Experience designing and executing advanced evaluation studies, business impact assessments, and ROI analyses
• Strong expertise in learning measurement methodologies, including Kirkpatrick Levels 3 and 4, Phillips ROI, and outcome-based evaluation frameworks
• Experience building and implementing analytics infrastructure, measurement platforms, and automated reporting solutions
• Experience with data visualisation and reporting tools such as Power BI, Tableau, or equivalent platforms
• Strong knowledge of research design, statistical methodologies, experimental design, sampling strategies, and data interpretation
• Experience integrating learning data with business performance, operational, and workforce metrics
• Exceptional communication and storytelling skills, with the ability to translate complex analyses into executive-level insights and recommendations

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements
• Dynamic and inclusive work culture within a globally renowned group
• Private Health and Dental Insurance
• Pension Plan
• Meals tickets
• Life Insurance