Principal Designer (R5250)

The Special Projects team at Shield AI is an elite force within the office of the CTO, consisting of senior and highly experienced software engineering experts from diverse fields. The team's charter is to steer technology development towards strategic alignment with the CTO's vision.

As a Principal Designer, you will design and build the user experience for agentic AI products across the office of the CTO, including an enterprise knowledge assistant, an agent-driven engineering platform, and enterprise AI/data applications.

Responsibilities:

• Design and build the user experience for agentic AI products
• Prototype in code and ship working React/TypeScript implementations
• Design core interaction patterns of agentic software
• Conduct user research and define personae
• Investigate competing agentic and enterprise AI products
• Establish reusable design patterns and a component vocabulary for AI applications
• Drive adoption and iterate daily

Required qualifications:

• 12+ years designing and building production software interfaces
• Expert-level React/TypeScript
• Portfolio of shipped tools or applications demonstrating strong interaction design and visual craft
• Hands-on experience designing LLM-powered experiences
• Deep knowledge of client and UI state management, the DOM, browser APIs, WebSockets, and Server-Sent Events
• Experience running user research and usability testing
• Strong software hygiene
• Fluid intelligence and experience operating in ambiguous conditions
• Experience with Linux, Docker, and a major cloud platform

Preferred qualifications:

• Experience designing developer tools, IDEs, or engineering workflow products
• Data visualization experience
• Experience building or maintaining a design system
• Experience designing debugging/inspection UIs for generative AI systems
• Experience with Electron or similar
• Experience with user experience design for video games or interactive media
• Experience designing for 'low code' or 'no code' systems
• Comfort reading C++ and/or Python and/or Go