Description
The Application Subject Matter Expert II provides hands-on functional and technical expertise for Commercial IT business applications in a live production environment.
This role focuses on production support, impact analysis, supplier deliverable validation, and audit support. The SME II acts as a liaison between business and IT, ensuring application changes meet business requirements, production standards, and compliance expectations while minimizing risk to ongoing operations.
Responsibilities include:
- Providing audit support for Commercial IT applications, including evidence preparation, control validation, and responses to audit inquiries.
- Being available for occasional on-call support during onshore business hours to support production incidents and critical issues.
Requirements:
- Application & Production Support Expertise - Intermediate
- Business Process & Commercial Insurance Domain Understanding - Intermediate
- Analytical Thinking & Impact Analysis - Intermediate
- Communication & Collaboration - Advanced
- Audit & Compliance Awareness - Intermediate
- Operational Readiness & Support Commitment - Intermediate
Software / Tool Skills:
- Commercial insurance applications (Pega, Mainframe, and/or Guidewire preferred) - Entry Level (1-3 Years)
- Production support and incident management tools (Dynatrace experience preferred) - Intermediate (4-6 Years)
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://jobs.workable.com/view/m3bo8NgrVeXN3RmReEqhBa/hybrid-fbs-apl-sub-matter-expert-ii-in-pune-at-capgemini