Description
Join us at Brex, the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. As a Systems, Senior Manager, you will lead a team of highly technical operators responsible for the systems, automation, and operational infrastructure that power Brex's Operations organization at scale.
This role sits at the center of some of Brex's most critical functions , including Risk, Compliance, Payment Operations, Servicing, and Banking Operations , partnering closely with Product, Engineering, Data, Finance, and Operations leaders to solve complex business problems. You will define the long-term vision for how Brex scales operationally while directly driving execution on high-impact systems, workflows, and AI-powered tooling.
Your team will play a central role in transforming traditional operations into AI-native organizations through intelligent automation, agentic workflows, decision infrastructure, and scalable internal platforms. You will help answer foundational questions such as:
- How should operational work be redesigned in an AI-native world?
- How do we increase efficiency and automation while maintaining strong customer experience and risk controls?
- How do we build systems that create leverage across rapidly scaling operational teams?
This is a unique opportunity to shape the future of operational systems and AI transformation at Brex.
As a Systems, Senior Manager, you will be responsible for:
- Leading a team of highly technical operators responsible for the systems, automation, and operational infrastructure that power Brex's Operations organization at scale
- Defining the long-term vision for how Brex scales operationally while directly driving execution on high-impact systems, workflows, and AI-powered tooling
- Partnering closely with Product, Engineering, Data, Finance, and Operations leaders to solve complex business problems
- Transforming traditional operations into AI-native organizations through intelligent automation, agentic workflows, decision infrastructure, and scalable internal platforms
Requirements:
- 5+ years of experience leading Systems, BizOps, TechOps, Internal Platform, or Operational Excellence teams in high-growth, fast-paced environments
- Proven track record of building and scaling internal systems, workflows, and operational tooling that drive measurable business impact
- Experience leveraging AI/LLM technologies to automate workflows, improve operational efficiency, or build internal tools and agentic systems
- Strong understanding of modern operational tooling ecosystems, including platforms such as Salesforce, Retool, workflow automation tools, and data infrastructure
- Technical fluency with systems architecture and automation development, including working knowledge of JavaScript, Python, SQL, APIs, and AI tooling ecosystems
- Strong analytical and operational mindset with the ability to use data to inform strategy, prioritize investments, and measure business outcomes
- Demonstrated ability to operate effectively across highly cross-functional environments and align technical solutions with business strategy
- Proven ability to navigate ambiguity, drive alignment across stakeholders, and lead complex initiatives from concept to execution
- Strong ownership mentality with a bias toward action and a willingness to operate hands-on when needed
- Excitement for building the next generation of AI-native operational systems and workflows
Compensation:
The expected salary range for this role is $180,000 - $225,000. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.