Payroll Analyst II

Join Twilio as a fully remote Payroll Analyst II in Mexico!

Twilio is looking for a talented and results-driven person who is passionate about US Payroll and lives the Twilio Magic. You will have outstanding communication skills, both written and verbal, and the ability to advocate for a position while maintaining a collaborative and open-minded approach.

Responsibilities:

• Support multi-state US biweekly payroll processing using Workday.
• Serve as backup support for Americas payroll processing.
• Maintain knowledge of federal, state, and local legislation related to payroll and garnishments.
• Follow standard processes and controls to ensure continuous compliance.
• Collaborate with the US Payroll team to complete biweekly audits.
• Monitor reports of inactive employees and process off-cycles as necessary.
• Maintain relationships with key stakeholders and provide support and input when required.
• Deliver excellent employee experience in relation to ServiceNow queries.
• Understand employment tax requirements relating to compensation and benefits.
• Help maintain documentation of all payroll SOPs.
• Assist with annual preparation of W2s.
• Adhere to all legal and internal deadlines.

Qualifications:

• 3+ years of experience processing payroll for the US.
• Previous Workday Payroll processing experience.
• Knowledge of payroll processes, statutory laws, and Fair Labor Standards Act.
• Discipline and ability to meet tight deadlines and prioritize competing workloads.
• Strong analytical and problem-solving skills.
• Strong verbal and written communication skills in English.

What We Offer:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Much more