Description
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
As a Small Business Account Executive II, you'll drive revenue growth by owning channel-generated leads and managing the full sales cycle,from initial engagement through close. You'll help small businesses solve real communication challenges by positioning Dialpad's AI-powered solutions as a clear, differentiated value.
In this role, you'll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad's value proposition and convert opportunities into long-term customers.
Responsibilities
- Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets.
- Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals.
- Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad's offerings.
- Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth.
- Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development.
Skills You'll Bring
- 5+ years of direct sales experience, selling Software as a Service (“SaaS”), preferably in the communications space (UCaaS and/or CCaaS).
- Proven track record in achieving sales quotas and managing a sales pipeline.
- Strong English communication skills.
- Relationship-building skills to engage channel partners and prospects effectively.
- Familiarity with Salesforce, Outreach, and other sales enablement tools.
- High energy, adaptability, and a solution-oriented mindset.
- Able to establish rapport and gain situational awareness quickly in single-touch interactions with customers.
- Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth